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Shipping Information

U.S. Customers:


Shipping schedule: Mon. - Noon on Saturday (except Federal holidays)


Shipping carrier:  U.S. Postal System



Flatrate Budget: $3.99 (any size order) - est. delivery in 5 business days from shipping date.

Flatrate Priority: $8.99 (any size order) - est. delivery in 2-3 days from shipping date.

Express: variable, starting at $25.90
  (we will contact you for authorization if this minimum is exceeded) - guaranteed delivery in 1-2 days from shipping date.

(If delivery time is of concern; please call to verify product availability and shipping date - (561) 775-4961 8-3 ET M-F)

Tracking:  Delivery Confirmation numbers are emailed - trackable at http://www.usps.com

Multiple shipments: backorder shipments for an order have free shipping.




International Customers:

Option #1: Purchase normally through the Piano-pal.com website - International U.S. Postal Service rates are calculated at checkout.


Option #2: Purchase from Piano-pal.com with your U.S. shipping address at Bongo International, where you may combine multiple U.S. purchases for economical shipping:

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through e-mail. They will be glad to assist you.

Click on the Bongo logo in the corner to get started!

Call us: 561-775-4961

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